SMS Terms and Conditions
How to Opt-Out
To stop receiving text messages from NakedMD, Inc text, reply “STOP” or email email@example.com to request removal from the text message program.
How to reach customer service
Reply “HELP” to receive a message with details on reaching our customer service department.
Mobile Telephone Number
You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying NakedMD, Inc immediately if you change your mobile telephone number. You may notify NakedMD, Inc of a number change by emailing firstname.lastname@example.org. You agree to indemnify NakedMD, Inc in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify NakedMD, Inc if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.
Frequency of Messages
The number of texts you receive per month will depend on your settings and account activity. The text messages that we provide are being delivered as a convenience to you for information or marketing purposes. Up to 10 messages per appointment and up to 20 promotional alerts/month. Messages are recurring.
Message and data rates may apply to each text message sent or received in connection with NakedMD, Inc text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges.
No Guarantee of Access or Delivery
Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. Content is not available on all carriers and carrier participation could change. Carriers are not liable for delayed or undelivered messages.
You understand and acknowledge that network services, including but not limited to mobile network services, are outside of NakedMD, Inc’s control, and NakedMD, Inc is not responsible or liable for issues arising from them.
Modifications and Updates to Terms and Conditions
NakedMD, Inc may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to NakedMD, Inc’s website. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive NakedMD, Inc text messages will indicate your acceptance of those changes.
Termination of Text Messaging
NakedMD, Inc may suspend or terminate your receipt of NakedMD, Inc text messages if NakedMD, Inc believes you are in breach of these SMS Terms and Conditions. Your receipt of NakedMD, Inc text messages is also subject to termination in the event that your mobile telephone service terminates or lapses.
NakedMD, Inc reserves the right to modify or discontinue, temporarily or permanently, all or any part of NakedMD, Inc text messages, with or without notice.
Mandatory, Bilateral Arbitration. Please read this carefully. It affects your rights. YOU AND NakedMD, Inc AGREE THAT ANY DISPUTE, CONTROVERSY OR CLAIM ARISING OUT OF, OR RELATING TO, THIS AGREEMENT OR THE SERVICE SHALL BE RESOLVED ONLY BY FINAL AND BINDING, BILATERAL ARBITRATION OR SMALL CLAIMS COURT. This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and NakedMD, Inc hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and NakedMD, Inc agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”). The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND NakedMD, Inc ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND NakedMD, Inc ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND NakedMD, Inc AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.
This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against NakedMD, Inc on your behalf.